Last updated: January 1, 2026
Information We Collect
GameFlow collects information you provide directly to us, such as when you contact us for research services, subscribe to our updates, or participate in our studies. This may include your name, email address, phone number, company information, and research preferences. We collect only information that is necessary for providing our services and conducting research.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our research services, communicate with you about our findings and services, respond to your inquiries, and conduct research on mobile gaming habits and behaviors. We do not use your information for purposes other than those disclosed in this policy without your explicit consent.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our website and conducting research, subject to strict confidentiality agreements and data protection requirements.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Research Data Collection
When you participate in our research studies, we may collect data about your gaming habits, device usage patterns, and behavioral preferences. All research data is anonymized and aggregated before analysis. Participation in research is voluntary, and you may withdraw at any time without penalty.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser or our cookie customization options. Essential cookies are necessary for website functionality, while optional cookies require your consent.
Third-Party Services
Our website may contain links to third-party services or integrate with external platforms for research purposes. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing any personal information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Research data is typically retained for academic purposes according to institutional guidelines, while contact information is retained only as long as necessary for service provision.
Your Rights and Choices
You have the right to access, update, or delete your personal information. You may also opt out of certain communications, request that we limit the processing of your data, or request data portability. To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers, including standard contractual clauses and adequacy decisions where applicable.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.
Legal Basis for Processing
We process your personal information based on various legal grounds, including your consent, contractual necessity, legitimate interests, and legal obligations. For research activities, we rely on your explicit consent and our legitimate interest in conducting academic research.
Data Protection Officer
We have appointed a Data Protection Officer to oversee our privacy practices and ensure compliance with applicable data protection laws. You may contact our DPO directly regarding privacy concerns or data protection matters.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new policy on this page, updating the "last updated" date, and providing additional notice as required by law.
Contact Information
If you have questions about this privacy policy or our data practices, please contact us at info@gamef-low.com or +55-21-3847-6052. For data protection matters specifically, you may also contact our Data Protection Officer at dpo@gamef-low.com.